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Bureau Triage Assistant

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Bureau Triage Assistant

Job Title: Bureau Triage Assistant

Location: Dundee CAB, Level 4, Wellgate Centre, Dundee, DD1 1DB

Salary: £23,664 per annum

Hours: 33 hours per week over 4 or 5 days

Contract Type: Fixed term until 31 March 2027, subject to ongoing funding

Reports to: Support Team Lead

Closing Date: 29 June 2026

How to apply

Purpose of the Role

To provide a welcoming and effective first point of contact for clients accessing the Bureau’s services.  The role involves gathering key information, assessing needs and ensuring individuals are directed to the most appropriate support.

This is a busy frontline role requiring effective communication skills, sound judgement and the ability to respond to a wide range of client needs.  The postholder will often be the first point of contact for clients and plays a key role in ensuring people receive the right support at the right time.

Dundee Citizens Advice Bureau is an equal opportunities employer and welcomes applications from all sections of the community.

The closing date for applications is Monday 29th June 2026 and interviews are expected to be held during the week commencing 6th July 2026.