Do you have good communication skills, and would like to make a positive difference in your local community?

Dundee Citizens Advice Bureau are looking to hire a Bureau Triage Assistant. As a triage assistant, you will play a vital role in supporting people across Dundee to access the advice and support they need. 

This is a busy frontline role which requires effective communication skills, sound judgement and the ability to respond to a wide range of client needs. In this role you will:

• Be the first point of contact for clients
• Manage enquiries and appointments
• Help ensure and support the delivery of bureau services

At Dundee Citizens Advice Bureau, you will join a values-driven organisation where your work can make a real difference to people across Dundee. Dundee Citizens Advice Bureau is an equal opportunities employer and welcomes applications from all sections of the community.

💼 Role: Bureau Triage Assistant
📍 Location: Dundee - opportunity for hybrid working
⏰ Hours: 33 per week, over 4 or 5 days
💷 Salary: £23,664 per annum

Applications are open and close on Monday 29th June 2026.